Housing Case Manager

Summary: 

Responsible for providing case management services to victims of domestic violence and sexual assault including obtaining safe housing, developing life skills, and achieving self-sufficiency.

Essential Duties and Responsibilities:

• Conduct comprehensive “housing-first” assessment to identify participants’ strengths, resources and obstacles towards securing permanent, sustainable housing.
• Assist clients in completing housing applications, including obtaining all necessary supporting documentation.
• Support move-in to new unit, inspections, and develop plans for rent payment crisis and daily living.
• Provide case management to participants after housing placement, supporting them in adjusting to housing and building long-term connections to community services. 
• Recruit landlords to participate with WCA’s Housing Program, work closely with housing authority to secure leases, and maintain ongoing relationships with landlords to support client housing stability.
• Assess safety of clients and work with them to create a safety plan.
• Assist clients through health care, legal, criminal justice and health and human services systems.
• Provide advocacy, self-sufficiency services at off-site offices.
• Help identify potential housing opportunities, complete paperwork, and prepare for transitional housing.
• Compile data, prepare reports, and maintain thorough and concise case notes.
• Participate in weekly case management and other program meetings.
• Perform other assigned duties, as needed. 
• Travel is required, includes use of personal vehicle.
• Engage with community partners at training, meetings, and community events.
• Work with other members of the WCA to maintain an updated list of community resources.

Education/Experience:

Bachelor’s degree in Counseling, Social Work, Criminal Justice or related field.  Requires a minimum of six months to one year of prior experience working with case management and/or direct service delivery, preferably working with issues of domestic violence, sexual assault, mental health, or homelessness. Fluency in Spanish is preferred. WCA also strongly values the personal, lived experience of individuals from all backgrounds.

Qualifications:

• Ability to work with a diverse client population and cultural backgrounds.
• Understanding of the impact of domestic violence, sexual assault and stalking issues.
• Ability to problem solve with clients.
• Ability to prioritize and manage multiple projects.
• Excellent written and verbal communication skills.
• Ability to follow oral and written instructions.
• Proficient working knowledge of computer programs including Microsoft Word, Excel, Power Point, Internet and database programs.
• Ability to operate standard office equipment.
• Regular and predictable attendance required.
• Responsible for providing own transportation to meet with clients and other community providers.
• Maintain confidentiality standards of the organization and in accordance with HIPPA standards.
• Commitment to the mission of the WCA.
• Valid Driver’s License and acceptable driving record.

Other Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee will be in a normal office environment while performing the duties of this job and will be required to sit, stand, walk and occasionally lift and/or move up to 10 pounds.  In addition, employees will be required to drive to other locations to conduct company business.

WCA is an E-Verify employer, and will provide the necessary information from each new employee's Form I-9 to confirm work authorization.