Senior Director, Black Glass

POSITION SUMMARY:

IPG s Black Glass is a leading-edge marketing consultancy, honored by Fast Company in 2023 as one of the year s Most Innovative Companies in Business Services. We empower CMOs and marketing teams of some of the world s largest brands such as McDonald s, Sephora, and GEICO driving transformation and impact from within. By combining empathy, ambition, and a unique consultancy model, Black Glass stands out as a disruptor in the consulting space, devoted to elevating the CMO role s organizational and personal influence.

As we continue to grow, we're seeking a Senior Director who will play a critical role in delivering strategic projects, scaling our offerings and creating a lasting impact on our clients and their organizations.

The Senior Director will be responsible for day-to-day project delivery and client relationship management, in partnership with small and nimble teams, and will support Black Glass executive team.

ESSENTIAL FUNCTIONS:

We are in search of a Senior Director-level hire who can help us develop in two key areas:

• Client Delivery: Drive new client projects forward through to completion, managing the development and delivery of the agreed deliverables such as frameworks, tools, diagnostics, insights summaries, and executive presentations. Own client scopes and project plans with high attention to detail. Deliver work alongside small teams.
• Strategic Impact: Support creation of strategic IP and thought leadership. Have a strong POV and pulse on the market that allow you to bring strategic insights to your clients and CMOs.

 1.  Deliver for our Clients

• Drive best-in-class project execution project teams vary in size based on project scope, so in some cases, you may be a solo practitioner, while in others you may be working alongside a small team.
• Four most common projects include: Investment strategy, Org design, Change Management, Marketing Strategy
• Due to the small nature of the team, this is a culture of making - you will be making slides, strategies and all the things alongside the rest of the team!
• Serve as a key client relationship manager, ensuring client satisfaction with project execution.
• Test new methodologies and approaches in our client work, building on existing Black Glass methodologies.
• Ensure projects run seamlessly to deliver the outcomes and deliverables that are scoped within the timeline.

 2. Scale Black Glass Strategic Impact

• Maintain client relationships beyond project delivery to drive organic growth and reputation.
• Support business development, proposal development, and project scoping.
• Facilitate impactful client workshops.
• Generate thought leadership content.

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:

• Special Skills & Experience
  • A client-centric, design-forward thinker with a strong background in marketing strategy and change management.
  • Prior consulting experience and experience working with small teams is a plus.
  • Deeply committed to delivering exceptional client experiences and outcomes.
  • Highly organized with strong leadership skills.
  • Highly proficient at Google Suite, Typeform, Miro, Hubspot, Canva
  • Great at making things (slides, articles, visuals) and designing content in a visually amazing way
  • On the pulse of new tooling and willing to experiment and test new tools

• Characteristics
  • Consultative Expertise & Entrepreneurial Spirit: You bring a blend of consulting pedigree and entrepreneurial drive, thriving in fast-paced, high-impact environments.
  • Collaborative Partner: Black Glass values partnership and trust within the team and with clients, and you ll embody this ethos by fostering collaborative, meaningful relationships.
  • Impact-Driven Mindset: You seek to make a positive impact in each interaction, committed to delivering results that drive real change for our clients.
  • Focused Intensity: You are energized by meaningful work, passionate about achieving greatness in your field, and dedicated to making each project exceptional.

• KPIs
• On-time and on-scope project delivery
• Delivery of intended project outcomes
• Client satisfaction and retention
• Organic growth of existing accounts

SALARY RANGE:

The salary range for this position is $ 150,000 to $200,000. Where an employee or prospective employee is paid within this range will depend on, among other factors, actual ranges for current/former employees in the subject position; market considerations; budgetary considerations; tenure and standing with the company (applicable to current employees); as well as the employee s/applicant s background, pertinent experience, and qualifications.

BENEFITS OF JOINING IPG:

One of our primary goals is to support the health and well-being of you and your family. Our compensation plan includes the following benefits, in addition to many others:

• Healthcare Options
  • Medical
  • Dental
  • Vision
  • Prescription
• Dependent and Health Care Flexible Spending Accounts
• 401(k) savings plan with company match
• Flexible based Paid Time Off
• Employee Assistance Program
• Legal Assistance Plan
• Tuition Reimbursement
• Employee Stock Purchase Plan
• Exclusive discounts on cell phones, gyms, and everyday purchases

IPG is an equal opportunity employer and we value diversity inclusion and equity at our company. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, national origin, gender, sexual orientation, age, gender identity, marital status, citizenship, disability, genetic information or veteran status or any other basis prohibited by applicable federal, state or local law.

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