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Sales Technology Training Specialist

Frontier Farm Credit Fargo, ND
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AgCountry Farm Credit Services (AgCountry), Farm Credit Services of America (FCSAmerica)and Frontier Farm Credit are financial cooperatives that operate under shared management across eight states. While each association is owned by its local farmers and ranchers, they collaborate by pooling resources, expertise, and talent to provide affordable credit, crop insurance, and financial services.

Our associations are united by a common mission and commitment to serving rural America and supporting each other, which drives the success of the farmers, ranchers, and agribusiness we serve. We take pride in being a great place to work, and this enthusiasm is reflected in the relationships our team members foster with one another and with our customers.

Job Summary

Designs, develops and delivers unique sales technology training paths for each customer-facing job role. Strong emphasis on delivering effective and engaging training in a virtual format. Train customer-facing teammates primarily via technology on sales technology utilization in either group or 1 on 1 settings. Embodies confidence and expertise in showcasing in group settings or individually, how customer-facing teammates leverage sales technology in building sales pipelines and accelerating customers' speed in buying decisions. Equip the Associations' customer-facing teammates with knowledge, skills and experiences to better manage their portfolio and accelerate the sales process, helping customer-facing teammates identify next best use of their time. Work with the Associations' Sales Leaders to develop sales technology trainings and take the lead role in facilitation. Provides insights to sales leaders on the adoption efforts of customer-facing teammates. This role serves as a liaison to product managers and other sales technology stakeholders, providing feedback and insights regarding product efficiency and prospective enhancements to drive adoption. These insights include identifying and refining use cases for technology capabilities to drive alignment to go to market strategies. Aids in the development of sales technology capabilities through troubleshooting and testing to ensure technology is user-friendly and ready to be used effectively.

Essential Duties & Responsibilities

Subject Matter Expertise and Influence

  • Serve as the subject matter expert for sales tools advocacy, absorption and education for all customer-facing teammates
  • Seek regular feedback from stakeholders to advocate and enhance the sales technology to improve user experience
  • Understand and be able to speak to how sales technology compliments Buyer's Journey and Sales Process
  • Demonstrate basic Salesforce functionality, including how Leads, Referrals, and Opportunities move through a sales officer's pipeline
  • Effectively influence the use of sales technology tools such as Engage to optimize opportunities by sharing data and insights with Sales Officers
  • Aid in change management efforts when new sales technology capabilities are introduced

Technology Integration and Optimization

  • Serve as a liaison between customer-facing teammates who are using sales technologies and product managers (and other technology stakeholders) to ensure sales technology capabilities compliment go-to-market strategies and tactics.
  • Meet regularly with product managers and other key sales technology stakeholders to provide feedback, input, and insights regarding technology functionality and user experience.
  • Aid in prioritizing sales technology enhancements needed to drive adoption and utilization.
  • Troubleshoot and test new capabilities or enhancements to existing functionality prior to the release to customer-facing teammates

Essential Duties and Responsibilities Cont.

Design, coordinate, and facilitate engaging and highly effective sales technology training delivered primarily via video conferencing tools or through multiple modalities:

  • Train sales officers primarily via technology on sales technology development in either group or 1 on 1 settings
  • Partner with sales leaders on the technology training needs and adoption efforts of their team
  • Align sales technology training efforts to the Associations go to market strategies
  • Includes but is not limited to :Sales technology training exercises, video demonstration, e-learnings, internal publications or other events
  • Media and sales technology training content intended to teach, inform, or otherwise educate sales people, directly or indirectly
  • Development of sales technology "how to" demonstration videos to increase adoption and consistent application of sales technology tools.

Collaborate with Sales Enablement team and stakeholders to design, develop and implement, primarily in a virtual format unique, sales technology training with role-specific best practices that increase customer-facing teammate effectiveness

  • Partner with SSTS, senior leaders, regional RVPs, and SSMs to gain insights needed to design and implement virtual sales technology training that aligns with key company goals, drives adoption, and supports change management.
  • Collaborate with leadership to gather feedback and develop targeted training content that meets regional and role-specific needs. Work with sales trainers and change management teams to ensure alignment with organizational initiatives and regional market needs, sharing best practices across teams.
  • Communicate with Sales Enablement teammates to share and incorporate best practices, including attending meetings to stay connected.

Education Requirements

  • Bachelors degree in Marketing, Agriculture Business, Agriculture Production, Economics preferred.

Years of Experience

  • 4 to 6years of experience insuccessful sales career with strong results. Experience in Sales, Sales Support, Lending, Insurance, Marketing, Lending Support.

Certification and Technical Requirements

  • Proficient in Windows environment using Microsoft Word, Excel, and Edge and other computer systems and databases.

About Us:

AgCountry has 45 offices, is based in Fargo, North Dakota and serves portions of North Dakota, Minnesota, and Wisconsin, FCSAmerica is based in Omaha, NE and has 42 local offices serves rural communities and agriculture in Iowa, Nebraska, South Dakota, and Wyoming. Frontier Farm Credit has six offices serving eastern Kansas. Together, we support nearly 82,000 producers and agribusinesses, meeting the needs of todays agricultural industry with our combined 2600+ employees providing lending, risk management, technology, commodity marketing, and customer and employee education.



Date Posted May 9, 2025
Date Closes June 8, 2025
Requisition 1731-en_US
Located In Fargo, ND
SOC Category 25-9031.00 Instructional Coordinators
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