Sr Associate Patient Coordinator - Interventional Radiology

Shift:

Sr Associate Patient Coordinator - Interventional Radiology - Full-time

Position Highlights:

Nebraska Medicine is now taking applications for a talented individual to join us as a Sr Associate Patient Coordinator for our Interventional Radiology unit at Hixson Lied Center in Omaha, NE.

Shift Details:

• Full Time / 40 hours / First Shift

• Monday-Friday, 8:00am-4:30pm or 8:30am-5:00pm

• No weekends, no holidays

• Benefits Eligible

If you have questions about applying for the Sr Associate Patient Coordinator role you can contact the recruiter, Rohit Shinde, at rshinde@nebraskamed.com

Why Work at Nebraska Medicine?

• Together. Extraordinary. Join a team that values your skills, delivering exceptional care through collaboration.

• Leading Health Network Work with the region's top academic health network, partnering with UNMC to transform lives through education, research, and patient care.

• Diversity and Inclusion We value diverse backgrounds and experiences, reflecting the communities we serve.

• Educational Support Enjoy up to $5,000/year in tuition assistance, a 35% discount at Clarkson College, and career advancement opportunities with covered educational costs.

Be part of something extraordinary at Nebraska Medicine!

Sr Associate Patient Coordinator Job Description:
Properly, professionally and sensitively obtain and handle medical records by communicating and coordinating with patients, physician offices, hospitals and other medical organizations/personnel in order to create accurate and sufficiently comprehensive patient charts. Coordinate patient referrals to designated clinical programs and services by being a part of and communicating with a team of people tasked with ensuring that patient appointments are timely, accurate and appropriate. Register and schedule patients in a customer service oriented, efficient and effective manner and in accordance with department guidelines. Complete complex scheduling of multiple appointments and/or services. Provide clerical support relating to scheduling and/or coordination of various services and surgical procedures within the organization. Provide administrative support as necessary to all team members in clinic, surgical and procedural areas, as assigned.

Required Qualifications:

• Minimum of one year of experience in a healthcare customer service environment required.

• High school diploma or equivalent required.

• Minimum of one year post-secondary education with coursework in business, medical assistant program or nursing assistant program OR equivalent combination of education/experience in customer service or medical scheduling related capacity (one year of education equals one year of experience) required.

• Demonstrated verbal and written customer relations skills required.

• Ability to work collaboratively and cooperatively with an interdisciplinary team required.

• Knowledge of medical terminology required.

• Demonstrated analytical, prioritizing and organizational skills required.

• Demonstrated ability to provide a high level of customer service to physicians, patients and other internal/external customers required.

Preferred Qualifications:

• Experience in a healthcare environment with working knowledge of scheduling or healthcare record collection and registration systems preferred.

• Clinical background in assigned area preferred.

• Associates degree in business, healthcare or related field preferred.

• Medical Assistant or Nursing Assistant preferred.

• Previous experience with Microsoft office, data entry and electronic health records programs such as EPIC preferred.

• Currently licensed medical assistant, patient care technician or certified nursing assistant (CNA) certificate preferred.