Community Liaison Officer

COMMUNITY LIAISON OFFICER
PERMANENT-FULL TIME
ALABAMA

Who we are:

We’re not just talking about making a difference, we’re making it happen. We generate dispatchable, renewable power and create stable energy in an uncertain world. Building on our proud heritage, we have ambition to become the global leader in sustainable biomass and carbon removals.You’ll be joining our teams of practical doers, future thinkers and business champions. We’re enabling a zero carbon, lower cost energy future for all, and working hard to decarbonise the planet for generations to come.

About the role:

As the Community Liaison Officer, you’ll support critical part of the Community Team that delivers community strategy for Drax Group in the US.  Within this role, you’ll help to build trust and support the delivery of business objectives in Drax’s operating communities in the US.

You’ll be responsible for promoting strong and effective communications and relationships between Drax and the local community, including participation in a local Community Advisory Panel. You will proactively build relationships with local community leaders, non-profit organizations, and traditionally under-represented voices within our operating communities. You will also be the first point of contact for a range of community enquiries.

As part of this role, you will work cross-functionally with our Sustainability and Corporate Affairs teams, including the Communications and International Affairs teams, to ensure close alignment of community engagement agendas. You will also work closely with the wider Community team and other Community Liaison Officers.

In addition, you’ll work with the Operations team members to address community concerns related to local plant operations. Coordinate with various internal teams to ensure a unified approach to community relations and corporate social responsibility efforts.

You will be responsible for the following:

Support Community Inquiries:

• Serve as the initial point of contact for community-related questions and concerns
• Ensure timeline and effective communication of community issues and feedback the Community Manager and local operations team
• Act as the primary contact for responding to inquiries through the Community Grievance Mechanism
• Relay inquiries to the appropriate teams and ensure a closed-loop process to facilitate solutions and follow-up

Community Fund Support:

• Collaborate with the Community Manager to identity local non-profit organizations and projects that align with the Community Fund’s purpose
• Participate in the selection process and provide recommendations for funding support
• Coordinate the processing of donations to ensure timely and efficient distribution of funds

Community Outreach and Stakeholder Relations:

• Build and strengthen relationships with local community leaders, schools, non-profit organizations, and other stakeholders
• Engage with the community to understand local priorities and concerns, and communicate these insights to the organization to enhance community involvement and support strategic community initiatives
• Provide input into the development and execution of the community engagement plan

Event Coordination and Participation:

• Arrange and participate in local community events, focus groups, and meetings
• Represent the organization at community events and ensure active participation and engagement

Who we’re looking for:

 To be successful in this role you’ll ideally have…

• Bachelor’s degree in Communication, Public Relations, or in related field is required.
• Experience of working in a community outreach, relationship building, and public engagement
• Ability to build and maintain strong relationships with internal and external stakeholders
• Strong understanding in overseeing complex projects with an emphasis on achieving strategic outcomes.
• Be willing to travel 50% of the time to Drax’s AL sites where Drax has operations in the US, and develop an understanding of the underlying forces issues that face these communities
• Must have experience working with community organizations, non-profit organizations and local stakeholders.
• Proven ability to work cross-functionally within an organization

What’s it like to work at Drax?  

• A competitive salary, with opportunities to grow your experience and build an exciting career.
• A supportive team environment where you will continuously learn and grow.
• Great health and dental benefits starting from day one at Drax!
• A 401K matching plan to support your personal and family goals (also starting from day one at Drax!).
• A company bonus plan which rewards overall Drax performance, safety, and scorecard achievement.

We’re committed to making a tangible impact on the climate challenge we all face. Drax is where your individual purpose can work alongside your career drive. We work as part of a team that shares a passion for doing what’s right for the future. With Drax you can shape your career and a future for generations to come.

Together, we make it happen.

At Drax, we’re committed to fostering an environment where everyone feels valued and respected, regardless of their role. To make this a reality, we actively work to better represent the communities we operate in, foster inclusion, and establish fair processes. Through these actions, we build the trust needed for all colleagues at Drax to contribute their perspectives and talents, no matter their background. Find out more about our approach here.

Talk to us about flexible working!

How to apply:
Think this role’s for you? Click the ‘apply now’ button to begin your Drax journey.
If you want to find out more about Drax, check out our LinkedIn page to see our latest news.